Executive Team
Leadership & operations
Mark Ely
Leads NIFV strategy and operations, focused on expanding veteran access to benefits and services through disciplined execution, trusted partnerships, and high-quality technology.
Linda Ely
Chief Financial Officer (CFO)
Provides financial leadership and strategic oversight for the organization, ensuring fiscal responsibility, long-term sustainability, and operational efficiency. Oversees budgeting, compliance, risk management, and financial planning while supporting mission-driven growth and responsible stewardship of resources.
Director of VA Relations
Leads engagement with the Department of Veterans Affairs and related agencies, ensuring policies, processes, and advocacy efforts align with current regulations and veteran needs. Serves as a strategic liaison to support compliance, strengthen partnerships, and advance outcomes for veterans navigating benefits and services
Provides financial leadership and strategic oversight for the organization, ensuring fiscal responsibility, long-term sustainability, and operational efficiency. Oversees budgeting, compliance, risk management, and financial planning while supporting mission-driven growth and responsible stewardship of resources.
Director of VA Relations
Leads engagement with the Department of Veterans Affairs and related agencies, ensuring policies, processes, and advocacy efforts align with current regulations and veteran needs. Serves as a strategic liaison to support compliance, strengthen partnerships, and advance outcomes for veterans navigating benefits and services
Rachel Ely
Oversees day-to-day execution across teams-driving operational consistency, service quality, and process improvement from intake through successful outcomes.
Eric Frey
Guides information strategy and platform reliability-ensuring systems are secure, scalable, and aligned to the mission while continuously improving internal tools and workflows.
Doug Detterbeck
Director of Public Affairs
Leads external communications and public engagement, ensuring the organization's mission, values, and initiatives are communicated clearly and credibly. Oversees media relations, strategic messaging, and public-facing initiatives to strengthen trust, visibility, and institutional reputation.
Director of Veteran Outreach
Develops and manages outreach initiatives that connect veterans with services, resources, and advocacy support. Builds partnerships with veteran organizations, community groups, and stakeholders to expand access, increase awareness, and ensure veterans are effectively guided through available programs.
Leads external communications and public engagement, ensuring the organization's mission, values, and initiatives are communicated clearly and credibly. Oversees media relations, strategic messaging, and public-facing initiatives to strengthen trust, visibility, and institutional reputation.
Director of Veteran Outreach
Develops and manages outreach initiatives that connect veterans with services, resources, and advocacy support. Builds partnerships with veteran organizations, community groups, and stakeholders to expand access, increase awareness, and ensure veterans are effectively guided through available programs.
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Information Technology
Engineering, security & delivery
Zachery Ely
Builds and maintains core applications with a focus on performance, reliability, and clear user workflows that help staff serve veterans efficiently.
E Major
Oversees security governance and risk management-protecting sensitive data, enforcing strong controls, and maintaining security best practices across the organization.
Raymond Oliver
Delivers polished, accessible UI experiences—ensuring layouts are consistent, readable, and intuitive across devices while supporting complex workflows.
Ecoli
Designs system architecture and integration patterns-keeping platforms maintainable and scalable as services expand and operational demands grow.
Data
Maintains database performance and integrity-supporting reporting, automation, and dependable operations across internal and client-facing systems.
Donald Macleod
Drives delivery discipline—coordinating priorities, schedules, and stakeholders to ensure projects ship cleanly, predictably, and with high quality.
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